Technical Assistance and Guides

The Workforce Innovation and Opportunity Act Policy Manual provides policy guidance, interpretation of federal and state workforce laws, and procedural guidance to workforce development professionals. This manual is intended for use in conjunction with federal and state laws and regulations. **This version is the most current version of the Workforce Innovation and Opportunity Act Policy Manual available. Archived versions may be obtained upon request from the TCSG Office of Workforce Development.

Workforce Implementation Guidance (WIG) Letters

The State Workforce Development Board authorizes the Office of Workforce Development to provide interpretive guidance and technical assistance to Georgia’s Local Workforce Development Areas regarding the implementation and administration of WIOA. WIGs shall serve a purpose similar to the Training and Employment Guidance Letters (TEGLs) and Training and Employment Notices (TENs) issued by USDOL. WIGs provide further guidance and clarity on ambiguous federal rules and/or regulations which govern the implementation of the State and local workforce service delivery systems.

**The following WIGs are currently active or revised (indicated by an “R”).**

• PSGA-14-001-ESTABLISHMENT OF WIG PROCESS
• GA-15-004-LARGE PURCHASE REQUESTS
• GA-15-001-INTERFUND TRANSFERS UNDER WIOA
• GA-15-002-PRIOR APPROVAL REQS FOR LARGE PURCHASES
• PS-15-001-ON THE JOB TRAINING
• PS-15-004_ADULT ELIGIBILITY AND PRIORITY OF SERVICE GUIDELINES
• PS-15-002-YOUTH ELIGIBILITY AND DEFINITIONS
• PS-15-009-YOUTH PROVIDER SELECTION CRITERIA
• GA-15-007R-CONFLICT-OF-INTEREST-PROVISION
• GA-16-001R-ONE-STOP OPERATOR PROCUREMENT
• GA-16-002 OUTREACH MATERIAL GUIDANCE
• LS-16-001-RELIGIOUS-AFFILIATION
• LS-16-002-ACCESSIBILITY
• LS-16-003R-LWDB-STANDING-COMMITTEES
• PS-16-001 CLARIFICATION OF PRE-VOCATIONAL SERVICES & TRAINING SERVICES IN LIEU OF ITAS
• PS-16-002 UNIFIED BRANDING STANDARDS
• PS-16-004R YOUTH WORK EXPERIENCE
  • PS-16-004 Attachment 1
  • PS-16-004 Attachment 2
• PS-16-006 UNLIKELY TO RETURN
  • PS-16-006 UNLIKELY TO RETURN ATTACHMENT
• PS-16-007 WIOA ELIGIBILITY INCOME COMPARISON
• PS-16-007 WIOA ELIGIBILITY INCOME
• PS-17-001 YOUTH INCENTIVES
• LS-18-001R UPDATED EO CONTACT
• PS-18-002R ELECTRONIC CASE FILE MGMT
• PS-18-003R TABE 11 & 12 IMPLEMENTATION & UTILIZATION UPDATE
  • PS-18-003 ATTACHMENT 1
  • PS-18-003 ATTACHMENT 2
  • PS-18-003 ATTACHMENT 3
• GA-19-001 CONTRACT ASSURANCES
• GA-19-002 FEDERAL OBLIGATIONS
• GA-19-004 INVENTORY
• GA-19-005 PERIOD OF AVAILABILITY
• GA-19-006 FSR REPORTING CATEGORIES
• GA-19-007 PREPAIDS
• GA-19-008 PROGRAM INCOME
• GA-19-009 SUBRECIPIENT MONITORING
• GA-19-010 PROMOTIONAL ITEM
• GA-19-011 TRAVEL AND EMPLOYEE REIMBURSEMENT
• GA-19-012 OWD TECHNICAL ASSISTANCE FOR SUPPORTIVE SERVICES IN GWROPP
• PS-19-013R YOUTH EXPENDITURE WAIVER
• PS-19-016: TRANSITIONING SERVICE MEMBERS
• LS-19-015Rv2 ONE STOP CERTIFICATION GUIDELINES
  • FORM A
  • FORM B
  • FORM C
  • FORM D
• LS-19-017R.v2 LOCAL SERVICE DELIVERY GUIDELINES
  • LS-19-017 ATTACHMENT COST SHARING CHART
• LS-19-019R LWD Certification Guidance 2022
  • LS-19-019R Attachment A Application
  • LS-19-019R Attachment B 2022 LWDB Certification Tool
• PS-20-002R DWG GUIDANCE
  • PS-20-002 Attachment 1
  • PS-20-002 Attachment 2
  • PS-20-002 Attachment 3
  • PS-20-002 Attachment 4
  • PS-20-002 Attachment 5 COVID-19 DWG FAQ
• GA-20-005 LWDA Budget Submission
  • Budget Instructions
  • Budget Spreadsheet
  • Budget Narrative Instructions
  • Budget Modification Instructions
• PS-21-001 Data Validation for Individuals with Barriers to Employment
  • PS-21-001 Attachment A IWBs Checklist
  • PS-21-001 Attachment B Low Income Checklist
  • PS-21-001 Attachment C IWDs FAQs
• PS-21-002 LLSIL for Low-Income & Self-Sufficiency 2022
  • PS-21-002 Attachment 1
  • PS-21-002 Attachment 2
  • PS-21-002 Attachment 3
    • PS-21-002 Attachment 4
• PS-21-003 QUEST Dislocated Worker Grant
  • PS-21-003 Attachment I (Request for Applications)
  • PS-21-003 Attachment I (Document A)
  • PS-21-003 Attachment I (Document B)
  • PS-21-003 Attachment I (Document C)
  • PS-21-003 Attachment II (Expanded Eligibility and Attestation Form)
  • PS-21-003 Attachment III (Expanded Eligibility List of Acceptable Documentation)
  • PS-21-003 Attachment IV (QUEST DWG Frequently Asked Questions)
  • PS-21-003 Attachment V (QUEST NDWG Activity Enrollment Guide)
• PS-22-001R Youth Program Element 10
  • PS-22-001R Attachment I
• PS-22-002 Rapid Response
  • PS-22-002 Attachment I (Allowable Uses of Rapid Response Funding)
• WP-22-001R – OPERATION OF WAGNER-PEYSER SERVICES IN CAREER CENTERS
  • WP-22-001 Attachment I:  Wagner-Peyser: Process for Delivery of Employment Services
  • WP-22-001 Attachment II: Front Counter POS Quick Tip
  • WP-22-001 Attachment III: WorkSource Georgia Veterans – Other Eligibles Priority of Service Information Sheet
• WP-22-002R – PARTICIPATING IN AND MARKETING JOB FAIR AND RECRUITMENT EVENTS
  • WP-22-002 Attachment I: Job Fair and Career Expo Request Procedures
  • WP-22-002 Attachment II: Marketing Recruitment Events Sponsored or Co-Sponsored
  • WP-22-002 Attachment III: Event Access Pass
  • WP-22-002 Attachment IV: Adding a New Event and Attendance Tracking in the WorkSource Georgia Portal
  • WP-22-002 Attachment V: Recruitment Event Request Form
• WP-22-003R – PROVIDING LANGUAGE ASSISTANCE TO LIMITED ENGLISH PROFICIENT (LEP) PERSONS
  • WP-22-003 Attachment I: Language Assistance Sign
  • WP-22-003 Attachment II: Effectiff Language Identification Chart
  • WP-22-003 Attachment III: Procedures for Telephone, Video, and In-Person Services Using Effectiff
  • WP-22-003 Attachment IV:  Quick Reference Card for Over the Phone and Video Remote Interpreting
  • WP-22-003 Attachment V: Multilingual Directory
  • WP-22-003 Attachment VI: Local Action Plan
• WP-23-001R – DATA VALIDATION AND SOURCE DOCUMENTATION REQUIREMENTS
  • WP-23-001 Attachment I:  WIOA Title III (Wagner-Peyser and JVSG) Source Documentation List
• WP-23-002R – MIGRANT AND SEASONAL FARMWORKERS REQUIREMENTS AND SERVICE PROVISIONS UNDER THE MONITOR ADVOCATE SYSTEM, WAGNER-PEYSER ACT, AND TITLE III OF THE WORKFORCE INNOVATION AND OPPORTUNITY ACT
  • WP-23-002 Attachment I: Provision and Documentation of Services to MSFWs
  • WP-23-002 Attachment II: MSFW Services Chart – Equity Indicators and WorkSource Georgia Activity
• WP-23-003R – EMPLOYMENT SERVICES REGISTRATION REQUIREMENTS TO INCLUDE DATA VERIFICATION
  • WP-23-003 Attachment I: Reference Guide: Employment Services Registration, WP Application with Verification Requirements and Steps to Starting a Participation and Entering Services (Revised 01-02-24)
  • WP-23-003 Attachment II: Quick Reference Card: Steps to Providing Services to Job Seekers in the WorkSource Georgia Portal
• WP-23-004R – PROVIDING EMPLOYMENT SERVICES TO JOB SEEKERS: CUSTOMER FLOW, THE LOGS IN CICS, AND SERVICE DOCUMENTATION
  • WP-23-004 Attachment I: The WorkSource Georgia Portal Activity Service Code Guide for Title III: Wagner- Peyser, MSFW, and JVSG
  • WP-23-004 Attachment II: Log Types and Descriptions in CICS
  • WP-23-004 Attachment III: Job Seeker Customer Flow Chart (In-Person Services)
  • WP-23-004 Attachment IV: How May We Help You Form
• WP-23-005R – PROCESSING JOB SEEKER REFERRALS IN WORKSOURCE GEORGIA
• WP-23-006R – VALIDATING EMPLOYER ACCOUNTS AND JOB POSTING REQUESTS
• WP-23-007R – STATE MONITOR ADVOCATE & THE MIGRANT SEASONAL FARMWORKER (MSFW) SYSTEM MONITORING
  • WP-23-007 Attachment I: MSFW Program Monitoring Guide
  • WP-23-007 Attachment II: Corrective Actions Plan
• WP-23-008R – FIELD CHECKS IN COMPLIANCE WITH 20 CFR 651.10
  • WP-23-008 Attachment I: Field Check Form
• WP-23-009R – WAGNER-PEYSER APPLICATION SIGNATURE REQUIREMENTS
  • WP-23-009 Attachment I: Process for Acquiring Signatures on the Wagner-Peyser Application in the WorkSource Georgia Portal
• WP-23-010 Required Employment Services and Employment – Related Law Posters
  • WP-23-010 Attachment 1 – Complaint System Posters (English)
  • WP-23-010 – Attachment II – Complaint System Posters (Spanish)
• WP-23-011 Job Search Workshops
  • WP-23-011 Attachment 1 – Adding a Workshop Event and Attendance Tracking in the WorkSource Georgia Portal
• PS-23-002 Employment Network: Screening & Referrals
• PS-22-003R Sector Partnership Grant
  • Attachment I
  • Attachment II
  • Attachment III
  • Budget Application Template
  • Budget Narrative Template
  • Match Contribution Form
  • Budget Narrative Example
  • Partnership Partner Roster Template
• PS-22-004 Local Workforce System Stakeholders (LLSIL)
  • Attachment 1: GA Counties within Metropolitan, Nonmetropolitan Areas & Atlanta MSA
  • Attachment 2: HHS 2023 Poverty Guidelines
  • Attachment 3: 2023 LLSIL at 70% Level
  • Attachment 4: 2023 LLSIL at 100% Level
• PS-23-001 Incumbent Worker Training
  • PS-23-001 Attachment I – IWT FAQs
  • PS-23-001 Attachment II – IWT Sample Training Plan
  • PS-23-001 Attachment III – Incumbent Worker Training Calculation Tool
• COM-23-001 2024 -2027 Local Regional Plan Guidance
• COM-23-002 EMPLOYER SERVICES AND CUSTOMER RELATIONSHIP MANAGEMENT
  • COM-23-002 ATTACHMENT 1 Reporting on Effectiveness of Serving Employers
  • COM-23-002 ATTACHMENT 2 Using the Customer Relationship Management (CRM) Module

Federal Resources

• Public Law 113-128
• Final Rule/Commentary
• USDOL, Employment and Training Administration Resources (TEGLs and TENs)

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